SUMMARY
Over the last decade, my work has included client-focused success stories, blog posts around connectivity and networking, website copy, Twitter feeds, podcast scripts, and magazine articles.
Level up your small business using AI
The
use of ever-evolving forms of AI has transformed how people do business. What
type of success should small business leaders aim for when adopting AI?
AI is well understood to be a game changer. The U.S. Chamber of Commerce reports: “AI tools can help small businesses add functionality that previously had been more accessible to larger enterprises.”
Parable Hospitality designs seamless guest experiences
“Parable Hospitality is focused on providing operational excellence and special guest experiences at each hotel we manage. In executing our vision, we see Spectrum Business as an integral technology partner.”
- Alan Hurd, Director of Facilities & Capital Improvements, Parable Hospitality
Parable Hospitality manages an extensive portfolio of over 30 boutique, lifestyle and branded hotels across California. Each site is selected for its charm, location and community connection.
Notes Scott Roby, President, Parable Hospitality: “While they typically stay with us to get away from it all, our guests also expect internet connectivity, unlimited WiFi and premium TV access.”
Maximizing profitability during a challenging travel season
In 2026, travelers will have much to see and experience across the United States, including international sports events, music festivals and celebrations marking the nation’s 250th birthday in July. At the same time, the hospitality industry continues to operate in the face of considerable headwinds.
To succeed, hotel owners need to adapt their business model around improving operational efficiencies and innovating guest experiences to better meet raised expectations. Much of this change centers around technology, specifically managing its implementation and its overall cost.
Globecast elevates content delivery
"The way people consume media has changed so much. That shift has significantly increased the complexity of how content is delivered."
- Eddie Ferraro, Managing Director, Globecast Americas
A global managed services platform serving many broadcast, media and entertainment clients, Globecast distributes content to broadcasters, telecom services and pay-TV operations around the world. Every day, millions of people watch their array of television channels and video content.
Yet their industry faces a turning point. The emergence of streaming and pay-TV content demands multiple new modes of delivery that utilize the scale and efficiency of the internet.
How enterprises benefit from deploying a centralized cloud communications platform
The advent of cloud technology has revolutionized business communications in many ways, from cost savings to rapid scaling to feature-rich plug-and-play enhancements. But the next transformation could well be the most dramatic yet.
Enterprises already benefiting from Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) technologies are taking cloud communications to the next level by stacking them together under a single, multi-use platform, known as MultiCaaS or Unified Customer Experience (UCX). Designed correctly, UCX offers opportunities not only for further comm cost reductions but increasing operational capacity and reach.
How to build a winning telehealth strategy
Offering
telehealth services is no longer seen merely as an innovative idea by the
patients who use them. Today, it is increasingly what patients expect.
Healthcare
practices today are judged less by whether they provide remote care, and more
by the specific nature of their off-premises consultations.
How satisfied are patients with their telemedicine consultations? How much time and money can be saved by patients and practitioners using remote services instead of in-person visits? How comprehensive are the online exams? How secure are the networks being used?
