SUMMARY
Over the last decade, my work has included client-focused success stories, blog posts around connectivity and networking, website copy, Twitter feeds, podcast scripts, and magazine articles.
Level up your small business using AI
The
use of ever-evolving forms of AI has transformed how people do business. What
type of success should small business leaders aim for when adopting AI?
AI is well understood to be a game changer. The U.S. Chamber of Commerce reports: “AI tools can help small businesses add functionality that previously had been more accessible to larger enterprises.”
Parable Hospitality designs seamless guest experiences
“Parable Hospitality is focused on providing operational excellence and special guest experiences at each hotel we manage. In executing our vision, we see Spectrum Business as an integral technology partner.”
- Alan Hurd, Director of Facilities & Capital Improvements, Parable Hospitality
Parable Hospitality manages an extensive portfolio of over 30 boutique, lifestyle and branded hotels across California. Each site is selected for its charm, location and community connection.
Notes Scott Roby, President, Parable Hospitality: “While they typically stay with us to get away from it all, our guests also expect internet connectivity, unlimited WiFi and premium TV access.”
Maximizing profitability during a challenging travel season
In 2026, travelers will have much to see and experience across the United States, including international sports events, music festivals and celebrations marking the nation’s 250th birthday in July. At the same time, the hospitality industry continues to operate in the face of considerable headwinds.
To succeed, hotel owners need to adapt their business model around improving operational efficiencies and innovating guest experiences to better meet raised expectations. Much of this change centers around technology, specifically managing its implementation and its overall cost.
Globecast elevates content delivery
"The way people consume media has changed so much. That shift has significantly increased the complexity of how content is delivered."
- Eddie Ferraro, Managing Director, Globecast Americas
A global managed services platform serving many broadcast, media and entertainment clients, Globecast distributes content to broadcasters, telecom services and pay-TV operations around the world. Every day, millions of people watch their array of television channels and video content.
Yet their industry faces a turning point. The emergence of streaming and pay-TV content demands multiple new modes of delivery that utilize the scale and efficiency of the internet.
How enterprises benefit from deploying a centralized cloud communications platform
The advent of cloud technology has revolutionized business communications in many ways, from cost savings to rapid scaling to feature-rich plug-and-play enhancements. But the next transformation could well be the most dramatic yet.
Enterprises already benefiting from Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) technologies are taking cloud communications to the next level by stacking them together under a single, multi-use platform, known as MultiCaaS or Unified Customer Experience (UCX). Designed correctly, UCX offers opportunities not only for further comm cost reductions but increasing operational capacity and reach.
How to build a winning telehealth strategy
Offering
telehealth services is no longer seen merely as an innovative idea by the
patients who use them. Today, it is increasingly what patients expect.
Healthcare
practices today are judged less by whether they provide remote care, and more
by the specific nature of their off-premises consultations.
How satisfied are patients with their telemedicine consultations? How much time and money can be saved by patients and practitioners using remote services instead of in-person visits? How comprehensive are the online exams? How secure are the networks being used?
How independent hotels are preparing for the future
Led
by technologies such as AI and robotics, as well as the ubiquitous need for
responsive, high-speed connectivity, the hospitality industry is experiencing
radical change. This is seen in both the ways they serve guests and how they
satisfy their expectations. In all this, independent hotels are well positioned
to take the lead.
When
it comes to innovation, independent hoteliers often lead the way. An immediate
understanding of the needs and wants of their specific clientele is a critical
component for their survival. So is the ability to adapt to change.
Today’s typical traveler is evolving quickly, becoming younger and more tech-savvy. They travel for business, but also with an eye to enjoying themselves while on their journey, an exciting hybrid known as “bleisure travel.” They expect an experience that will cater to their expectations, surprising and delighting them all the while.
How SD-WAN improves student experiences in higher education
Universities and colleges are well versed in the use of software-defined wide-area networks, or SD-WAN. While other organizations struggle with increasingly outmoded MPLS or legacy services, utilization of SD-WAN in higher education has been the norm for years.
For IT
leaders at academic organizations, the need for secure site-to-site virtual
private networking has long been clear. They value its design flexibility and
near-instant scalability. SD-WAN also helps them address critical
technology staffing challenges.
Yet the advantages of SD-WAN go further still. Geographically distant campuses can be brought together to augment learning opportunities. Data centers can be accessed to deepen research capabilities across a broad spectrum of categories. Especially as part of a managed services solution, SD-WAN is a tool for unlocking the broader potential of an academic institution.
Maximizing cloud advantages for K-12 organizations
A new school year puts a
great deal in perspective for educators, like the need to be ready for
tomorrow. From the broadening use of tablets and WiFi in the classroom to
greater emphasis on performance tracking and parental oversight, the future of
education is in cloud technology uptake.
The benefits are clear for
K-12 institutions, as are the risks of falling behind. Simply put, cloud
technology accelerates student learning at home and in the classroom, with
platforms which are both flexible to run and cost-effective.
How can educational IT leaders make the most of cloud opportunities? They can start by asking whether the current operational set-up gets all it can from its connectivity. If the answer is no, maybe it’s time to consider infrastructure enhancements.
Culver City provides hope for chronically unhoused
“Having services like the wall of video feeds provided by Managed Network Edge is very helpful to us. The support from Spectrum Business has made a meaningful difference throughout the process.”
- Christina Stoffers-Himmelman, Management Analyst, City of Culver City
In Culver City, California, people who lived on the streets not long ago now know a degree of stability and normalcy because of a dedicated housing program.
Two shuttered motels were converted into over 70 independent housing units which offer key services like food, nursing care and counseling. Also included are internet connectivity, television, security cameras, WiFi and voice services, acquired by the city in partnership with the non-profit agency Exodus Recovery.
Make a seamless migration to Cloud Calling
Many mid-sized to large
businesses are leveraging their existing cloud communications infrastructure to
introduce external calling and voice service features. Cloud Calling enables
them to extend this capability with external calling and voice service features.
Which provider should they
choose to implement this extension into the cloud?
IT leaders should consider several factors when choosing a voice operator for their cloud communications platform. It goes beyond cost, including such things as telecom budgeting, reliability, security, connectivity and a partner ready to help meet your enterprise’s specific needs.
How SmartCap’s AI-enabled smart factory achieved recognition and success [Customer Spotlight]
SmartCap is
revolutionizing the use of AI in manufacturing with a new 400,000 square foot
self-operating factory in Fort Worth, Texas. By utilizing the Internet of
Things, the automotive accessory manufacturer achieved a needed competitive
edge for the North American market.
Over 20 robots cut, bend,
weld and paint metal sheets into component parts for stainless-steel truck
caps. These robots are managed by an array of WiFi, sensors and laser beams
controlled over a local area network (LAN) to ensure a safe, streamlined working
environment.
Automated process adjustments controlled by an AI algorithm have been doubling factory output every few months.
Lower your local government’s total cost of ownership (TCO) with SD-WAN
As government budgets tighten, municipalities and local agencies must meet the demands required to serve connected societies while simultaneously reducing the cost of acquiring, managing and inevitably replacing their IT assets. The latter, a concept broadly known as total cost of ownership or TCO, can weigh heavily on the minds of many public-sector leaders.
Yet this challenge also presents an opportunity creative local government CIOs can seize by utilizing a networking innovation already in widespread use in the private sector.
The implementation of software-defined wide area networks (SD-WAN) is quickly reshaping how enterprises do business, eliminating operational barriers while enhancing overall security. For local governments, SD-WAN can also be a tool for accomplishing needed and cost-effective change.
Foundation Risk Partners tackles massive expansion through network modernization
“Having a trusted advisor is really important to us, one with a proactive approach to things. We have had vendors who say: ‘Here’s a tool. Tell us how you want it configured.’ No. We want them to tell us how we should configure it. Spectrum Enterprise gets that.” - Rich Dinan, Chief Information Officer, Foundation Risk PartnersThree ways state IT leaders can foster digital transformation
State
leaders are acutely aware of the need for digital transformation in capturing
critical information, driving cost efficiencies and promoting a more unique and
personalized experience for their residents. But actually realizing digital
transformation can seem like an insurmountable challenge for their IT
directors.
A holistic
approach can be much too ambitious. Budgetary shortfalls, operational silos and
skeptical stakeholders all must be overcome, not to mention a general
institutional inertia that often hobbles the public sector.
Gartner recommends state governments pursue digital acceleration programs by keying on “quick wins,” identifying select initiatives that “reprioritize ongoing and planned digital initiatives based on their use case and value.”
CAPA employs cutting-edge AI to boost manufacturing output
“Spectrum Enterprise is always on top of us, presenting new ways of doing things. It’s been a long journey and we have built a really good relationship.” - Jorge Salem, Information Technology Manager, CAPA
CAPA, a Texas construction materials manufacturer, supports projects that help realize economic growth across the state. To assure the highest possible quality, at a pace fast enough to meet growing demand, CAPA counts on fiber connectivity from their technology partner, Spectrum Enterprise.
“The good thing about having a strong company-wide infrastructure is that you can grow at a fast pace,” notes Jorge Salem, Information Technology Manager, CAPA. “Having Spectrum Enterprise as our partner since 2016 allows us to do more from anywhere, and manage what we do better from any location.”
Three ways enterprises can prevent cloud jacking
Late
on a Friday afternoon, an urgent message hits the inbox of a mid-level
executive at a large data firm. The message seems to be authentic; not only is
the sender identified as the executive’s boss but it is attached to a recent
exchange of legitimate emails between the two.
The
request, however, is unique. The executive is asked to send their password so
their boss can access a system accessible only through their account. It is a
highly irregular request, and the executive hesitates long enough to place a
call. This results in a shocking discovery: There has been a breach in the
company’s cloud infrastructure.
Making a power play with connectivity at AMALIE Arena, home of the Tampa Bay Lightning
“I think of Spectrum Enterprise as a critical component in making sure that our entire operation is successful.”
Andrew McIntyre, SVP, Technology &
Innovation, Vinik Sports Group
From hosting concerts to sports events to other major
gatherings, AMALIE Arena has been a center of the Tampa, Florida community
since 1996. That begins with the Tampa Bay Lightning hockey team, which calls
the arena home. To ensure their many patrons always enjoy the best possible
experience, Vinik Sports Group, which owns the Tampa Bay Lightning, has forged
a lasting technology partnership with Spectrum Enterprise.
